Resources

Customer stories

See how our customers lead customer experience in their daily work and grow their business with it. Explore the stories and find ideas for your own.

Housing

Hämeenlinnan Asunnot

Hämeenlinnan Asunnot has brought residents’ voices into the heart of its decision-making and increased annual average NPS by 13 points...

NPS up 13 points in the first year

Housing

Koti Puhtaaksi

Buenno’s customer feedback strengthens Koti Puhtaaksi’s customer loyalty and has helped them save €68,000 during the first six months.

€68,300 saved in six months

Housing

Haso

With Buenno, Haso has made it easy to monitor and influence the resident experience at all levels of the organisation.

Over 50% response rates, month after month

Housing

Sivina

With Buenno’s help, Sivina has been able to focus on the things that really matter to customers and create good...

More motivated staff

Housing

Järvenpään Mestariasunnot

Buenno has provided Järvenpää Mestariasunnot with an easy turnkey solution for monitoring customer satisfaction.

Clear and easy-to-use solution