Hämeenlinnan Asunnot
Hämeenlinnan Asunnot has brought residents’ voices into the heart of its decision-making and increased annual average NPS by 13 points...
NPS up 13 points in the first year
Resources
Customer stories
See how our customers lead customer experience in their daily work and grow their business with it. Explore the stories and find ideas for your own.
Koti Puhtaaksi
Buenno’s customer feedback strengthens Koti Puhtaaksi’s customer loyalty and has helped them save €68,000 during the first six months.
€68,300 saved in six months
Rinta-Joupin Autoliike
Rinta-Joupin Autoliike has obtained a comprehensive tool for real-time monitoring of customer satisfaction and sales management from Buenno.
More answers and better hit rate
Bilar99
Bilar99 has increased its NPS by 18 points over three years and identified a clear link between customer experience, additional...
An 18-point NPS increase in three years
Scandinavian Outdoor
Scandinavian Outdoor has centralised all customer surveys in Buenno and is able to easily develop different aspects of the business...
A complete view of customer interactions in one tool
Haso
With Buenno, Haso has made it easy to monitor and influence the resident experience at all levels of the organisation.
Over 50% response rates, month after month
Sivina
With Buenno’s help, Sivina has been able to focus on the things that really matter to customers and create good...
More motivated staff
Järvenpään Mestariasunnot
Buenno has provided Järvenpää Mestariasunnot with an easy turnkey solution for monitoring customer satisfaction.
Clear and easy-to-use solution